Payment & Delivery 付款及送貨
Prices are shown on the Site in Hong Kong Dollars (HKD). If your credit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Once received your order via the Site, our customer services will contact you within 48 hours for the confirmation of order details. Once completed, we will send you an email as final order confirmation.
1. Credit card or PayPal: Visa, Master, American Express and Union cards are acceptable.
2. PayMe / FPS: Yes! We have this option, please refer to the account details when selected this option.
3. Bank transfer: Yes! We have this option, please refer to the bank details when selected this option.
We do our utmost to provide as many options as of delivery services at your convenience.
1. Local courier
- Purchase amount net $499 or below: Delivery fee to be paid by customer
- Purchase amount net $500 or up: Free delivery to a single location
- Delivery service: Within 1-3 days upon payment confirmation
- Service area: All areas within Hong Kong Island/Kowloon/New Territories including residential address
- If delivery location is out of services area, please contact our customer services for inquiry
2. Special delivery service (On quote basis)
We are pleased to provide special delivery services to customers on quote basis. Please feel free to contact our customer services for inquiry.
We are pleased to provide delivery services to Macau customers on quote basis. Please feel free to contact our customer services for inquiry.
- If you are located in other countries but still want to order from us, please contact our customer services for inquiry.
- Delivery services may be delayed due to heavy rainstorm and bad weather. And/or may be suspended when Black Rainstorm Signal or Typhoon signal No.8 or above is hoisted by the Hong Kong Observatory.
Refund and Return Policy
We hope you are 100% satisfied with each purchase with us. However if our products don't meet your expectations, you may email us stating your concern including order/invoice number within 7 days of receipt of goods. We will get back to you within 3 working days for the result. Please DO NOT return goods to us without our written approval.
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